NEW CAMERA

Canon will be releasing a new firmware update to fix Canon 1DX Mark III to fix some known issues.

To Users of EOS-1D X Mark III

Thank you for using Canon products.

We have confirmed that the following phenomenon may occur during use of the EOS 1D X Mark III digital SLR camera. A new firmware release is planned for early April; once the new firmware is ready, we will make an announcement on our website.

We sincerely apologise to users who may have experienced inconvenience due to this issue.

Phenomenon:
When the camera is used with the electronic level set to “Show” in the viewfinder display, in rare cases, the camera may not perform normally when operating the AF-ON button or shutter button.

Affected Product:
EOS 1D X Mark III (Firmware version 1.0.0)

Workaround:
Use the “Hide” setting for the electronic level in the viewfinder display.

Setting procedure: Menu / Set-up 2 tab / Viewfinder display / Electronic level* [Hide] *Default setting: [Hide]

Support:
In early-April 2020, we plan to release a firmware update to address the phenomenon listed above.

Contact information:
Please contact your nearest service centre if you have any queries.

Canon will start its new Cloud storage service from April 4th, 2020.  Take a look at the features we are getting with the new image.Canon  cloud service.

Seamless upload from camera to the cloud
image.canon is a cloud service designed to ease your imaging workflow, whether you are a professional, enthusiast, or casual user. Connecting your Wi-Fi compatible Canon camera to the image.canon service will allow you to seamlessly upload all your images and movies in their original format and quality and access them from the dedicated app or a web browser – and automatically forward them to your computer, mobile devices, and third party services.

All original images stay for 30 days
You can upload all of the images you have taken to image.canon cloud in original data and save for 30 days. Although the original data will be automatically deleted after 30 days, the display thumbnails will remain.

*A thumbnail is a compressed image of up to 2,048 px for display in the app.

Auto download images to PC and Mac
Downloader for image.canon, available for compatible Windows and macOS computers, automatically downloads the contents of your image.canon account to your computer – for image management made simple.

Auto forward images and movies to other storage services
Connect image.canon to your Google Drive or Flickr account and automatically forward your compatible images and movies. Forward to Google Photos and Adobe Creative Cloud is coming soon (around June 2020).

Up to 10GB long term storage
Need to hold on to your originals for more than 30 days? Want a library of reduced resolution images? Store 10GB of images and movies long term.

*If this service is not used for 1 year, all of the images will be deleted regardless of their expiration date.

Share and play with images
Access your image.canon images from the app and any compatible web browser. The library of reduced resolution images is ideal for sharing with friends and family over messenger and social media apps or printing with Canon portable printers.