Nikon has announced that some customers using the mirrorless camera “ NIKON Z 8” have reported issues with attaching the lens. Nikon has identified the product number range of affected “Z 8” cameras and will repair them free of charge, regardless of the warranty period. Customers can check if their product is eligible by clicking “Confirm product number” and following the instructions. Nikon apologizes for the inconvenience caused to its customers.
Nikon Z8 Problems Press Release
Thank you for your continued patronage of Nikon products.
Customers using the mirrorless camera “Z 8” have pointed out that in rare cases the lens cannot be rotated to the locked position and the lens cannot be attached.
As a result of the investigation, it was found that this phenomenon may occur in “Z 8”. We have identified the product number range of the target “Z 8”, so we will inform you about the correspondence.
Regardless of the warranty period, we will repair the affected products free of charge. We will bear the return shipping fee. If you have any questions regarding this matter, please contact the service organization.
We sincerely apologize for the inconvenience caused to our customers.
How to check the target product
To check if your product is eligible, please click “Confirm product number” below and enter your “Z 8” product number according to the displayed instructions.
Depending on the result of matching the entered product number, if the product is applicable, the reception method will be displayed, so please check it. If it is not a target product, please feel free to use it.
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source NIKON USA
