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Firmware Update

Fujifilm Issued Official Statement on X-Pro 2 Factory Reset Problem


Fujifilm X-Pro 2 (limited to some models) showing reset setting problem. Users of the the X-Pro 2 camera complaining that Fuji camera setting including the camera internal clock completely reset when they remove battery for charging and few users are also saying that the camera software goes to factory default setting even when they power off the of the camera.

Fuji issues a press release today related to the camera reset problem, they will soon announce a software update to resolve the issue. Take at the more details at the press release below.

Fuji Japan Press Release

Notifications and apology to the FUJIFILM X-Pro2 your customers

March 24, 2016

FUJIFILM Corporation

Customers Dear

Dear continued patronize the Fujifilm product, you are extremely grateful.

In the FUJIFILM X-Pro2 we sold on March 3, in order to have not been the appropriate initial setting to the factory in the part of the camera, the symptoms of various set values ​​that our customers have been setting is reset occurred did.

We feel very sorry for the inconvenience, inconvenience to our customers.

Going forward we have published the corresponding firmware in order to use with peace of mind to our customers.
.. I am truly sorry to trouble you, but, please give me a firmware update on the download.

Related discussion going around the web

Source – Fuji Japan

at dpreview  –

Keep in mind the a vast amount of customers are enjoying the camera without an issue, BTW Fuji always says that don’t keep your camera without a battery for too long time.

We will update you soon as soon as we get more information.

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3 comments to Fujifilm Issued Official Statement on X-Pro 2 Factory Reset Problem

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