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Firmware Update

Ricoh Calling Back GR III Models with wobbly control dial/pad Issue

Some of the models of Ricoh GR series camera have wobbly control dial/pad. That may upset some users, that’s why Ricoh is calling back set of affected units. If your Ricoh GR III camera falls under the serial number mentioned below, you may have wobbly control dial/pad in your GR III camera.

The affected serial numbers are:

  • 0010046 to 0022290
  • 2010043 to 2012044
  • 3010045 to 3010544
  • 4010041 to 4010230

Take a look at what Ricoh said

“The basic specification is to set a slight rotation allowance width, but as a result of investigation, it has been found that some products with the following target serial numbers have combinations with large display inclinations.”

 

Take a look at the official Press Release

Notice to Customers of Compact Digital Camera “RICOH GR III”

Thank you for always using our products.
Recently, some of the customers pointed out that the cross key on the back of the main unit of the compact digital camera “RICOH GR III” on the market is tilted.
The basic specification is to set a slight rotation allowance width, but as a result of investigation, it has been found that some products with the following target serial numbers have combinations with large display inclination.
We will start accepting applications from April 8 for products with a large inclination, and we will check and adjust them free of charge. Please contact us using the method below.
We have confirmed that the tilt of this time cross key does not affect the camera function or the image.
We apologize to customers who purchased this product for any inconvenience or concern. We will do our best to further improve the quality in the future, so we ask for your understanding and cooperation.

Record

Target product: RICOH GR III Indication
: The tilt of the cross key on the back of the main unit is large.
Target serial number: 0010046 to 0022290/2010043 to 2012044/3010045 to 3010544/4010041 to 4010230
Registration start date: April 8, 2019
Number of deposit days: About 4 days from our arrival date
How to deposit: For shortening the number of deposit days Excuse me, but I will make it a reservation system, please access the following HP.
URL: http://www.ricoh-imaging.co.jp/japan/support/gr3check.html (scheduled to be released on April 8, 2019)

source Ricoh Japan

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