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Firmware Update

Nikon D500 Battery Problem Fix - Replace Your Defective Batteries for Free

Nikon finally in the mood to solve the Nikon D500 battery related issues in today’s press release, Nikon issued a statement that they will replace the old batteries of Nikon d500 with a new one for free of cost.

According to the press release, Some limited number of Nikon D500 was using older version of EN-EL15 Li-ion01 battery now Nikon issued new batteries EN-EL15 Li-ion20 to fix the issue and the new batteries are available for free in exchange to the older one via Nikon authorized service centers.

Nikon D500 battery related issues according to Nikon.

Identify the Problem

Nkon D500 problematic battery image

First you have to first identifies the Eligible batteries for the replacement, just look at your battery from backside and see where is written Li-ion01 or Li-ion015 and if they battery belongs to 01 version then you must replace your battery as soon as possible.

Check Before you Buy

New set out DSLR from Nikon are being supplied with the new Lithium ion 20 batteries so if you see a printed battery name is Lithium and 20 then you don’t have to replace it

Press Release

To owners of the Nikon D500 digital SLR camera

We have received reports indicating that when a fully charged, earlier generation of the Rechargeable Li-ion Battery EN-EL15 is used with the Nikon D500 digital SLR camera, the maximum number of shots possible is low (battery life is short). It was also reported that the amount of charge remaining, displayed by the D500’s Battery info option, is significantly less than that displayed by the Battery info function of other model cameras using the EN-EL15 battery.

The later version of the EN-EL15 batteries supplied with the Nikon D500 have been tested in accordance with CIPA standards, and do support the maximum number of shots possible (battery life) indicated in brochures and other documentation. However, when some EN-EL15 batteries, either purchased separately or supplied with another model of camera, are used with the D500, those batteries may not be capable of the maximum number of shots possible (battery life) indicated in D500 documentation.*

The electric discharge characteristics of the EN-EL15 rechargeable battery have been modified without changing battery capacity. If you have purchased a D500, the modified battery is included. If you have additional, EN-EL15 batteries, Nikon will replace them free of charge.

Nikon USA Support Link

In order for this offer to be fulfilled, a copy of the D500 sales receipt must be provided.

* The maximum number of shots possible with (battery life) , and the remaining charge displayed for, a particular battery may differ slightly by camera model due to the fact that the amount of power consumed and the systems used to display remaining charge differ with each model of digital camera.

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