We have recently published the overheating issue of the Sony A7 4 camera just after that we got the Canon R5C camera news.
On March 18 Canon Australia published a press release. In that press release, they have clearly written some of the models they have sold before March 21 2022 have some manufacturing defects in the autofocus. Due to that manufacturing defect, the camera may repeatedly go in and out of focus in movie mode.
So customers who have purchased the camera on or before March 21, 2022, are requested to return their camera to their authorized retailers and Canon will organize a replacement for them.
initially, it looks like the issue is limited to Canon Australia only.
Press Release from Canon Australia
Customers who recently purchased the EOS R5 C digital cinema camera
18th March 2022
It has been discovered that the following minor defect may occur in some EOS R5 C digital cinema cameras. We sincerely apologise for any inconvenience and concern this may cause to customers using this product. We will continue to ensure thorough quality control so that customers can use this product with peace of mind.
Issue
Due to a manufacturing defect in the autofocus, the camera may repeatedly go in and out of focus in movie mode.
Products
Selected units of the EOS R5 C digital cinema camera.
Our action
We are aware that a very small number of units have been delivered to customers prior to this issue being identified. For those who received their unit on or before 21 March 2022, please contact the retailer you purchased the product from to organize the return and replacement of your camera. We appreciate your understanding.
For those customers eagerly awaiting their EOS R5 C, we expect this may delay the shipping of your product.
Also see Canon EOS R, Canon EOS Rp and M50 Mark II Successors Rumors
As usual, as they say, take everything with a grain of salt
Canon Upcoming Camera Model Codes 2022
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