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Firmware Update

Canon Confirms Canon 5D Mark III Light Leak Issue

The LCD backlight in a dark room or sunlight / bright lights over top LCD of 5D mark III causes the exposure to change, to test it you have to put a body cap and also cover the viewfinder, Then place the camera in “P” mode at ISO800 and press the LCD backlight button.

OR put your 5D mark III under the bright-sunlight

Canon today announced a product advisory for acknowledging the light leak issue,

To Users of the Canon EOS 5D Mark III Digital SLR Camera

Thank you for using Canon products.

The phenomenon described below has been confirmed when using the Canon EOS 5D Mark III Digital SLR Camera.
Canon is now examining the countermeasures and once the countermeasures are decided, we will post the information on our Web site.

Phenomenon
In extremely dark environments, if the LCD panel illuminates, the displayed exposure value may change as a result of the AE sensor’s detection of light from the LCD panel.

Affected Product
Canon EOS 5D Mark III Digital SLR Camera

Support
Once the preparations are complete, we will be making an announcement on our Web site.

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

Please register the EOS 5D Mark III. By registering, we will be able to notify you via email when service updates are available. If you already registered, please ensure you are opted-in to receive the notification.

Thank you,
Customer Support Operations
Canon U.S.A., Inc

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