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Firmware Update

Panasonic replied on G7 owners rubbed-off serial number problem

Panasonic-G7-camera-imageIn a statement issued by the Panasonic USA today, Panasonic said that user’s facing rubbed-off serial number problem isn’t a major issue, they should keep the label of the camera Box of that states the serial number of your G7 camera, and even if your serial number is completely wiped-off then there is no issue, your camera warranties will remain valid. You can register your product at Panasonic prodregister website to avoid any negative impact on the camera’s warranty.

Take a look at the press release

Panasonic statement:

Panasonic has just become aware that some customers who recently purchased DMC-G7s are experiencing rubbed-off printing of the camera’s serial number tag and we apologize for any concern this may have caused. Any reference that these are “knockoff” cameras is not factual. We have already informed our factory in Japan who is investigating these reports. Be assured that this will not have any negative impact on the camera’s warranty. Your warranty is validated by the proof of purchase from an official retailer and the serial number clearly appears on the carton’s UPC label. All customers should retain these two documents in addition to registering your camera on the Panasonic web site in the unlikely event that you require service.https://secure2.prodregister.com/pnaportal/index.aspx

3 comments to Panasonic replied on G7 owners rubbed-off serial number problem

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